jj77 Privacy Policy

This privacy policy ("Policy") is issued on behalf of the jj77 platform ("we", "us"). It explains what information we collect about you when you use jj77's website, mobile site, or any related services, how that information is used, who it may be shared with, and what measures we take to protect your data.

jj77 is an online gaming platform operated for users in Bangladesh. By using this service, you agree to the terms below. If you disagree with any part of this policy, please refrain from using our services.

This policy applies alongside and supplements our Terms and Conditions and Responsible Gaming Policy. Our services are intended only for those aged 21 and above.

jj77 may collect the following types of information:

2.1 Information You Provide Directly

We collect information you voluntarily provide when you register, manage your account, or contact us:

• Full name and date of birth
• Email address and mobile number
• Residential address
• Documents required for identity verification (such as national ID or passport number)
• Payment details — bKash, Nagad, Rocket, or Upay account numbers
• History of communications with our support team

2.2 Automatically Collected Information

When you use jj77, our systems automatically record certain technical data:

• IP address and device information
• Browser type and operating system
• Page visit history and session duration
• Data collected through cookies and similar tracking technologies
• Transaction and gaming activity logs

2.3 Information Received from Third Parties

We may sometimes collect information from legitimate third-party sources for identity verification or fraud prevention purposes. In such cases, we collect only what is necessary.

jj77 uses your information for the following legitimate purposes:

3.1 Service Operations

• To create and manage your account
• To process deposit and withdrawal transactions
• To identify you correctly and ensure security
• To verify your age (21 years or above)
• To provide customer support — via 24/7 live chat and email

3.2 Security & Compliance

• To prevent fraud and money laundering
• To ensure responsible gaming and provide support to at-risk players
• To meet applicable legal obligations

3.3 Service Improvement

• To improve the quality of our platform and services
• To personalize your experience according to your preferences
• To identify and resolve technical issues

jj77 keeps your information confidential as a matter of policy. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Technology and payment service providers contracted with us — such as bKash, Nagad, Rocket, and Upay — may receive the information needed to process transactions. They are bound by strict confidentiality agreements and may not use your information for any other purpose.

4.2 Legal Requirements

We may be required to disclose information in response to lawful orders or valid requests from competent courts, investigative agencies, or regulatory authorities. In such cases, we will disclose only what is legally required.

4.3 Fraud Prevention

If indicators of money laundering, fraud, or other illegal activity are detected, relevant information may be reported to the appropriate authorities.

4.4 Business Transfers

If there is a major change in jj77's business operations — such as a merger or acquisition — user information may be transferred. In that case, the new operating entity will be bound to follow this same privacy policy.

jj77's website uses cookies and similar technologies. Cookies are small data files stored on your device.

5.1 Types of Cookies We Use

• Essential Cookies: Strictly necessary for the core operation of the site — maintaining login sessions and ensuring security.
• Functional Cookies: Used to remember your preferences and improve your experience.
• Analytics Cookies: Used to analyze usage patterns and improve the platform.

5.2 Managing Cookies

You can disable cookies by changing your browser settings. However, disabling essential cookies may prevent certain important features of the site from working properly.

jj77 applies industry-standard technologies and practices to protect your information:

• SSL Encryption: Every data transfer between your browser and our servers is encrypted using Secure Sockets Layer (SSL) technology.
• Access Controls: Only authorized personnel have access to your information, and that access is restricted on a need-to-know basis.
• Secure Servers: Data is stored on secure, protected servers.
• Regular Security Reviews: Our security systems are regularly tested and updated.
• Password Hashing: Your password is never stored in plain text — it is kept only as an encrypted hash.

jj77 retains your information for as long as it is needed to provide services or meet legal obligations. Specifically:

• Information for active accounts is retained for as long as the account remains open.
• Even after an account is closed, financial transaction records may be kept for a relevant period as required by law.
• Information that is no longer needed is securely deleted or anonymized.

As a jj77 user, you have the following rights regarding your personal information:

8.1 Right to Access

Upon request, we can inform you of what information we hold about you.

8.2 Right to Correction

If your information is incorrect or incomplete, you may correct or update it. This can be done through your account settings or by contacting the support team.

8.3 Right to Deletion

In certain circumstances, you may request that your information be deleted. However, some information may be required to be retained due to legal or contractual obligations.

8.4 Right to Object to Processing

You may object to the use of your information for marketing or profiling purposes.

8.5 How to Exercise Your Rights

To exercise any of the above rights, contact our support team — via 24/7 live chat or email. We will do our best to respond within a reasonably timely manner.

jj77's services are strictly for those aged 21 and above. We do not knowingly collect information from anyone under 21. If it comes to our attention that information has been collected from a minor, we will delete it immediately and close the relevant account.

If you believe a minor has registered on our platform, please notify our support team immediately.

jj77's platform may sometimes include content from third-party game providers — such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe. These providers may have their own privacy policies that differ from jj77's. jj77 is not responsible for the privacy practices of these third parties.

Our servers may be located in various countries. Your information may be processed outside of Bangladesh. In such cases, we ensure that any transferred information is handled in accordance with the protection standards described in this privacy policy.

jj77 reserves the right to update this privacy policy at any time. If significant changes are made, we will notify you via your registered email or through a notice on the platform. If you continue using the service after any changes, you will be considered to have accepted the updated policy.

We recommend that you visit this page regularly to stay informed about the latest policy.

For any questions, comments, or complaints about this privacy policy, contact jj77's support team:

• Live Chat: 24/7 — available directly on the platform
• Email: [email protected]
• Language: Support is available in both Bengali and English

We take all privacy-related requests and complaints seriously and make every effort to resolve them with the highest priority.